Questions, answered
If yours is not here, write to us.

Getting started
How does a nursery start with Kindly Kids?
Talk to us on WhatsApp or by email. We create your nursery and add you, the owner, by your phone number. Then your office adds teachers and families by theirs. Nobody signs up on this website.
How much does it cost?
Talk to us: it depends on your nursery, and we set it up with you.
Who is Kindly Kids for?
Nurseries, their teachers and office, and the families they look after. Each role sees what it needs, and nothing else.
Signing in
How do I sign in?
With your phone number. Your nursery’s office adds it; you type it in the app, then the six digits we send on WhatsApp. There is no password.
The code did not arrive
Tap “Nothing arrived?” under the code: send it again, or by text message instead. Still nothing? Your nursery may have a different number for you; the office can check it.
Why does it ask “Is this you?”
The first time, we show what your nursery has your number for. Nothing is yours until you say yes.
Using the app
Can a teacher also be a parent?
Yes: one account with two roles. Switch with the circle with your initial, or “Switch to…” in Settings. As a parent you see nothing of your class.
Is it in Arabic?
Yes, English and Arabic, right to left in Arabic. It follows your phone’s language until you choose one in Settings.
Can I use it on a computer?
Kindly Kids is a phone app today.
Your information
Who can see my child’s information?
Your nursery’s team and your child’s own family. Other families never see your child’s day, and only the office sees your phone number.
Can I delete my account?
Yes, in the app, at once: Settings, then “Delete my account”, whatever your role. If you own the nursery, it keeps running, and our team seats a new owner when the nursery asks.
Delete your account