Kindly Kids
Your account

Delete your account

Whatever your role, in a family or at the nursery, you can delete your Kindly Kids account yourself, in the app, whenever you like. It happens straight away, and nobody has to approve it.

In the app

  1. 1Open Kindly Kids and go to Settings.
  2. 2At the very bottom, under “Your account”, tap “Delete my account”.
  3. 3Tap “Yes, delete my account”.

What is erased at once

  • Your sign-in: you can no longer open Kindly Kids with this account.
  • Your name and your phone number, at every nursery.
  • If you are a parent: the voice notes and photos you sent in a conversation.
  • If you are a parent: the notes you sent the nursery with “Share feedback”, with your name or without it.

What your nursery keeps

  • If you are a parent, the office is told that a family has left. The notice names your child, never you or your number.
  • Your child’s reports, attendance, photographs and invoices belong to the nursery and stay with them, for as long as the law asks.
  • Text messages you wrote stay in their conversation. If you work at the nursery, your voice notes and photos stay too: they are part of the nursery’s record.
  • If you own the nursery, it keeps running for its staff and families, and our team seats a new owner when the nursery asks.

Cannot open the app?

Message us on WhatsApp from the phone number your nursery has for you, or email us, and we will delete the account for you.